A Property manager wears many hats while handling Property Owner Association business, but the manager's role at board and homeowner meetings and his/her follow up is critical to the overall effectiveness and success of the Association. The Bosley Real Estate Group, LLC is committed to the maintenance and enhancement of each and every Property Owner's Association within its management portfolio. A general overview of The Bosley Real Estate Group HOA management services includes: Request a proposal for Bosley Management Services Advising the board of directors on management techniques that will provide both efficiency and economy to the association's operations. Preparing comprehensive monthly accounting of all financial activity of the association including all revenue, expenditures and delinquent accounts. Assisting the board of directors in annual budget preparation through detailed analysis of previous fiscal years' activities and anticipated cost increases and/or special projects. Communication with property owners and accepting owner requests and processing them accordingly to their nature such as bookkeeping, maintenance, rule compliance or general information. Providing 24-hour emergency maintenance service for emergencies that threaten life or property. Receiving correspondence to the Board and responding according to the urgency. We will serve as a Coach, an Organizer, a Tactician, A Communicator and as much as possible, a Diplomat. There are character traits and ways of doing business that make some HOA managers much more effective than others. The following key indicators (as provided by independent consultant Regenesis.net) touch on significant aspects that make or break the effective HOA manager or HOA management company. HOA Manager Key Indicator Checklist: Used with permission from Regenesis.net. Communicates openly and honestly with the Board Continuing education programs Responds to information and maintenance requests promptly Reasonably accessible by telephone and email Prepared for Board and Owner meeting Vigorously pursues delinquent homeowner fees Produces complete, readable and timely financial reports Obtains at least three qualified proposals for large renovation projects Regularly attends HOA Knowledgeable about construction and maintenance management Spends funds prudently without sacrificing quality and workmanship Uses only licensed, bonded and insured service providers Consistently acts with the HOA's best interest in mind Good understanding of HOA governing documents Has a proactive management style Has conflicts of interest with vendors or maintenance providers Profits from service providers services Is the HOA receiving the benefits of volume purchasing A specialist in HOA management According to Regenesis.net, designer and publisher of this checklist If you checked 14 to 16 above, you have a great manager. If you checked 9 to 13 above, your manager needs improvement. Regenesis suggests that you sit down with your manager and discuss the weak points and get an agreement to change or make a change in management. If you checked 4 to 8 above, your manager is probably beyond help but Regenesis suggests that you identify areas of change and a timeline for correction. If not, make a change. If you checked 0 to 3, make a change. PLEASE NOTE: two of the above questions have "NO" answers. The Bosley Real Estate Group, LLC is able to answer "YES" to 15 of the above 16 YES answers and NO to having a "conflict of interest with vendors" and NO to "profiting from service providers services". On the final question, while we have individual Managers who specialize in HOA management, we are a full service Property Management Company with staff managing all types of property including HOAs, apartment communities, condominiums, retail, office and warehouse property. Request a proposal for Bosley Management Services Additional information on our HOA Services www.SavannahQuarters www.TheHendersonNews.com.com Proud member of the following professional industry associations Commercial Real Estate Investment Network Certified Property Manager the BOSLEY group Real Estate Investments/Management/Services South Carolina - The Bridge Center Ste. · 20-A 1540 Fording Island Road Hilton Head Is., South Carolina 29926 Tel. 843.837.8500 Fax 843.837.8506 · email Georgia 138 Canal Street, Ste. 107 Savannah, Georgia 31322 Tel. 912.450.2272 Fax 912.748.0522 · email